One of the regular administration tasks required within the Cushon Employer Portal is to notify NatWest Cushon of leavers from employment and therefore the workplace pension. There are 2 ways to notify Cushon of leavers:
Individual leaver processing
You can notify us of leavers within the member record (accessed within Employees followed by selecting an Employee record) by selecting the ‘Mark as leaver from payroll’ pink button at the top right of the page. You will then be prompted to input a leaving date before confirming.
Bulk leaver processing
You can also process leavers through the monthly contribution file. Individuals must have had their last contribution processed on the previous pay period report and have 0 contributions to process in the month they are marked as a leaver. View our help videos below: