If you have no enrolments, active members or contributions to pay for a pay period, due to a postponement period or all members have opted out of the pension, you will need to confirm there are non active members for the pay period.
If you fail to do this, NatWest Cushon will treat contributions as late.
Step 1 - Select payroll
To confirm no active members, within the Manage Contributions section, ensure a payroll is selected and click on the three buttons to the right of the Upload contributions button.
Step 2 - Select payroll
Then click on the record no active members button.
Step 3 - Select payroll
You will be asked to confirm this action with a pop-up screen like the one below:
Step 4 - Select payroll
Click Confirm and you will receive a message displaying the pay period has been successfully updated.