It is possible to process leavers on the main file upload, the system can process the final contribution that is being paid and once complete will automatically update them as a leaver.
However, you can also complete the request by clicking into a members record followed by ’mark as a leaver from payroll’ pink button at the top right of the page.
You will then be prompted to input a leaving date before confirming.
The final contribution must have been fully processed and invested within the Cushon Master Trust before processing them as a leaver. If they are processed too soon their contribution will error and will not be possible to submit. If this does happen, you will need to contact our Employer helpline via phone or email.
Many Employers process leavers in the following pay period of the final contribution to ensure this is fully processed. Leavers should be processed within 3 months of leaving employment.