You have a legal responsibility to inform all your employees about auto enrolment. This includes those who may not be eligible to automatically enrol into your workplace pension, as they still have the option to join if they want to. It is your responsibility to make sure all your employees are given the correct information at the right time.
We suggest you inform employees early so they know when auto enrolment is happening. To raise awareness and help employees understand auto enrolment, we created documents to help what and how you communicate.
Please note: These documents are only available to employers that completed the Employer Hub registration.
Pension launch warm-up template
This will help you raise awareness about auto enrolment amongst your employees and explain a little about the NatWest Cushon Master Trust.
Auto enrolment notice
You must write to Eligible Jobholders to tell them they’ve been auto enrolled and that they have a right to ‘opt out’ of your workplace pension. Natwest Cushon will do this for you when new members are uploaded into the Employer Portal and will send a communication with details about the new plan and instructions on how to opt-out.
Not automatically enrolled template
You must also write to Non-Eligible Jobholders and Entitled Workers to inform them that they have not been auto enrolled and that they have the right to join your workplace pension should they wish to do so.
If they decide to join and fall into the Non-Eligible Jobholders category, the employer is also obliged to contribute. If they fall into the Entitled category the employer is not obliged to contribute.
Translated versions of auto enrolment letters
The Pensions Regulator has provided translated versions of their automatic enrolment letter templates. You can use these letters to write to their staff to explain how auto enrolment applies to them. Translations are available in Bulgarian, Chinese (Mandarin and Cantonese), Latvian, Lithuanian, Polish, Romanian, Spanish and Welsh.