You have a legal responsibility to inform your employees about auto enrolment. This includes those who don’t need to be automatically put into your workplace pension, as they still have the option to join if they want to. It is your responsibility to make sure your employees are given the correct information at the right time.
We suggest that you inform workers early so they know when auto enrolment is happening. To raise awareness and help workers understand auto enrolment we have created these documents to help you communicate with staff.
Our Pension launch warm-up template will help you raise awareness about auto enrolment amongst your employees and explain a little about the Cushon Master Trust.
You must write to Eligible Jobholders to tell them they’ve been auto enrolled and that they have a right to ‘opt out’ of your workplace pension. Natwest Cushon will do this for you when new members are uploaded into the Employer Pension Portal and will send a communication with details about the new plan and instructions on how to opt-out.
You must also write to Non-Eligible Jobholders and Entitled Workers to inform them that they have not been auto enrolled and that they have the right to join your workplace pension.
If they decide to join and fall into the Non-Eligible Jobholders category, the employer is also obliged to contribute. If they fall into the Entitled category the employer is not obliged to contribute.
Translated versions of auto enrolment letters
The Pensions Regulator has now provided translated versions of their automatic enrolment letter templates. You can use these letters to write to their staff to explain how auto enrolment applies to them. Translations are available in Bulgarian, Chinese (Mandarin and Cantonese), Latvian, Lithuanian, Polish, Romanian, Spanish and Welsh.