Contributions should be submitted to NatWest Cushon by the 5th day of the month following deduction from pay to ensure they reach members’ accounts by the 22nd of the month, as required by the Pensions Regulator.
Contributions are paid by Direct Debit, and NatWest Cushon typically debit the account 3-4 working days after a successful upload of the contribution file.
After we collect the contributions from the source bank account they will typically reach member accounts after a further 3-4 working days. Therefore, upon upload of the contribution file, contributions will typically take 8 working days to show within individual member accounts.
Contribution data is required to be uploaded for every pay period.