You may delegate access to your online account to someone from outside your organisation, such as an accountant, financial adviser or payroll provider.
A delegated access user administers all aspects of your employer account with NatWest Cushon, including:
- Enrolling employees into the Scheme
- Processing Opt Out Forms
- Removing employees from the scheme
- Updating employees' personal information (address, salary changes etc)
- Processing contribution payments
- Confirming direct debit amounts
- Updating employer's address and contact information
- Corresponding with the Scheme
You remain responsible for all actions carried out by the delegated user. For example, if the delegated user fails to provide the Scheme with pension contributions on time this would remain your responsibility.