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Employer Portal overview

• What is the Cushon Employer Portal and how do I get started?
• What is the Employer Dashboard?
• Can my colleagues access the Employer Portal?

Files & formatting

• What is the Cushon Upload File?
• What is a PAPDIS file?
• What files types can I upload to the Employer Portal?
• How do I upload a contributions file?
• When do I need to upload contribution data?
• How are contributions files formatted?

Contributions

• How do pensions work in payroll systems?
• How do I calculate pension contributions for parental leave?
• How do I upload contributions?
• Why are National Insurance (NI) numbers important?
• Do you accept pension contributions for employees over 75, and what happens if they decide to keep contributing?
• Can I and/or my employees pay more than the legal minimum contribution?

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Managing requests

• What do I do when an employee leaves the company?
• What are opt-out requests?
• How do I manage contribution change requests?
• How do I manage employee requests?

User management

• How do I mark an employee as a leaver?
• Can I change the dates shown in the 'Contributions' section of the Cushon portal if they are not correct? (Pay period End date and Pay Date)
• How do I add/amend a user?
• Can I move employees between payrolls?
• How do I manage and update employee details?

Regulatory essentials

• What is The Pensions Regulator?
• What happens if the proposals change as a result of employee consultation?
• What happens if I do not consult my employees?
• How do I consult my employees effectively?
• What details must be included in an employee consultation notice?
• How long does the employee consultation period last?

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Payroll set-up

• How do I set up a payroll system?

Non-active members

• What happens if I have no active members?