Step 1: Tell us straight away
Notify us about an employee's death as soon as you learn about it.
We’ll need this information:
The employee’s full name and date of birth
Their National Insurance number
Date of death (if known)
Name and details of the next of kin or a contact handling the estate
Step 2: Process any final pension contributions
Make sure you pay any unpaid pension contributions for the employee in your next payroll. We need these to work out the final value of their pension pot.
What happens next
After you notify us, we’ll handle the rest. We’ll contact the next of kin or family representative and send any forms they need.
We’ll gather the information with the family and arrange for the employee’s pension savings to be paid out quickly and fairly.
Once the forms come back, we’ll guide the beneficiary on how to claim the pension, which is usually paid as a lump sum.
Important: To avoid tax charges, the family should reply promptly. If it takes more than two years from the date of death to sort the claim, extra tax could apply.
If you’re a Workers Pension Trust employer
If your scheme transferred from the Workers Pension Trust and includes Group Life Assurance, extra benefits may apply. Learn about Group Life Assurance for NatWest Cushon pension members.