When your workplace pension moved to the Cushon platform, we set up a new direct debit. You will see this on your account as ‘Cushon pension’. We will email you to confirm when the new direct debit is active.
Your old direct debit will not be cancelled automatically. We will stop using it to collect contributions and fees, but it will still appear on your bank account until you cancel it yourself.
Please wait until we confirm your new direct debit is active and your first payment to ‘Cushon pension’ has been collected before you cancel your old direct debit.